SALON Policy

Cancellation Policy

A booking fee/deposit is required to schedule an appointment. All booking fees/deposits and pre-payments are NON-REFUNDABLE & NON-TRANSFERABLE! If you cancel or change your appointment without at least a 24-hour notice, you will also be charged a $25 cancellation fee. If you are a no call no show, you will be charged 100% of your scheduled services PLUS forfeit your booking fee. Late arrivals (anything after your 10 minute grace period) may result in a shortened appointment or rescheduling (charges may apply). To cancel or change your appointment, please call us directly.

Returns
Our policy lasts 7 days EXCEPT ADHESIVE. If 7days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Buyer pays return shipping fees. All opened products will be exempted from being returned and exchanges due to sanitary reasons. To complete your return, we require a receipt or proof of purchase. If you are unsatisfied with your purchase for any reason, please contact us within 48hrs and we will do our best to resolve the issue.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  ADHESIVES ARE NOT ELIGIBLE FOR REFUND. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We do not waive shipping cost for returns. only damaged items. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.  If you’ve done all of this and you still have not received your refund yet, please contact us at glamroombeautylounge@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glamroombeautylounge@gmail.com.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Return Address

2150 TAMIAMI TRAIL SUITE 1
PORT CHARLOTTE, FL 33948